info@naanyam.com Chennai, 600041

Business process Solutions

We give the administrations to Inbound and Outbound for all areas like Banking, Finance, protection, Telecommunications, Payment, Health care, E-Commerce, and so forth. We manage the Voice and Non-Voice forms for both the Inbound and Outbound.

INBOUND:

Naanyam has been one of the main inbound call focus re-appropriating specialist co-ops to worldwide customers for about 10 years. The inbound administrations incorporate giving specialized call support, Costumer care, Helpdesk, Web advancement, and Order putting.

  • Technical Support
  • Customer Care
  • Help Desk
  • Web Management
  • Order placing

How would we work?

We break down the customer’s necessity and plan an answer for ideal outcomes. the philosophy will be examined with the customer and characterized. The group will be prepared on the procedure and item to offer amazing administration. The group will be observed by quality examiner and directors to guarantee administration levels are accomplished reliably.

Why redistribute us?

We guarantee our customers that the re-appropriated procedure is well-taken consideration by experts. The customers can spare a significant measure of expense on operational overheads by sourcing and still have the option to give proficient support of their costumers. We use innovation and manufacture or modify frameworks to offer top of the line inbound help administrations. The customers will be given online access to follow activities continuously from sitting in their office.

Out Bound:

Outbound help alludes to getting out individuals who attempted to arrive at the customer through inbound, email or talk. These are unique in relation to cold pitching or telemarketing calls. It connects clients whom we neglect to administration or solicitations for callbacks or enquired through email or talk for a callback. This sort of administrations can be utilized to pass on uncommon directions, offers, bargains, updates, reviews, information gathering, and so forth.

  • Marketing / promotion of the product
  • Chat Support for E –Commerce
  • Web based business
  • Voice calls

Data Entry:

Any business creates a colossal lump of information with significant data. The created information should be prepared to separate discoveries, patterns, and different business-basic data. Such assembled information ought to be handled, dissected and utilize the outcomes to improve the business. Naanyam helps any worldwide business in the information handling administrations when you re-appropriate it to us.

The information handling administration can be performed either physically or consequently. Commonly a call focus which is created information by method for calling can process information physically as a result of low information volume, in any case, if the information is produced through on the web or some other medium, it requires mechanized frameworks for information preparing.

There are robotized instruments accessible which procedure the information according to the necessity and prepared information would then be able to be utilized for examination and further activity. We spend significant time in 2 arrangements Data section of content and numeric and Form filling of pictures or papers or Excel.